Return & Refund Policy
At WISETRACK TECHNOLOGIES LLP, We strive to provide the best possible service experience. If you are not satisfied with our services, please review our return and refund policy below.
1. Service Cancellation & Refund Eligibility
- Service Cancellation Before Execution: If you cancel your service request before we begin working on it, a full or partial refund may be issued based on the work already completed.
- Service Already Provided: If the service has been fully delivered as per the agreed terms, refunds will not be applicable.
- Partial Completion: If the service has been partially completed, a prorated refund may be considered based on the work completed and resources utilized.
- Non-Refundable Services: Some services, including but not limited to consultation fees, digital products, and customized solutions, are non-refundable.
2. Refund Process & Turnaround Time
Once a refund request is approved, we will process it within
5-7 working days. The amount will be credited to your original payment method, subject to banking and payment gateway processing times.
- Refunds via credit/debit card may take an additional 2-4 business days to reflect in your account.
- Refunds via bank transfer or UPI may be processed faster, typically within 3-5 business days.
- Any applicable transaction fees or processing charges may be deducted from the refund amount.
3. Service Modifications & Adjustments
If you are not satisfied with the service provided, we encourage you to reach out to us for modifications or adjustments before requesting a refund. Our team will work with you to resolve any concerns and ensure a satisfactory experience.
4. How to Request a Refund or Cancellation
To request a cancellation or refund, please contact us at
support@hyperscripts.io with the following details:
- Your name and contact information
- Service details and transaction ID
- Reason for cancellation or refund request
Contact Us
For further assistance, please contact our support team.
Customer Support: support@hyperscripts.io
